Erin Serran, Augmedix

“We hired Diane to help us revamp our existing scribe training curriculum and are delighted with the results!

We were able to more than double our training pass rate and reduce our average timeline by 2 months.

And, the first trainee from our pilot was recently approved to work live and independently with a doctor! He went live three days ahead of schedule.

Thanks Diane – we couldn’t have done it without you!”

IT’S NOT JUST ABOUT BUILDING KNOWLEDGE

Too many subject matter experts and instructional designers rely on their experience in school to design training.

That’s a problem.

Because school builds knowledge, but it doesn’t build skill.

At work, knowledge isn’t enough.

Employees have to actually be able to do something (their jobs) with any knowledge they build.

Denise Rydman, Williams Sonoma

“The Merchandising Reports class Diane designed really helped our new employees get up to speed quickly.

New employees were able to contribute more in meetings as a result of their increased ability to interpret data and identify business trends.”

Training That Works

When employees can’t skillfully use the knowledge they build, training has missed the mark.

Ineffective training results in interrupted co-workers, lost productivity, mistakes, unsatisfied customers, missed opportunities, and even employee turnover.

Effective training ensures people know what to do, how to do it, and why they need to do it that way.

Designing effective training involves an analytical and systematic approach, based on the science of learning. Not guessing.

Suzy Turcios, Martinez USD

“I worked closely with Diane to have my curriculum migrated to a specific platform for distance learners.

She is very professional, articulate, and just delightful!

Diane is very thorough and knowledgeable and made the process very easy.”

Train People How They Learn… (According to Science)

These are just a few science-based learning strategies you may see
designed into your job specific training

Teaches not just what, but why, and how. Knowing what to do isn’t the same as knowing how to do it. And, knowing why gives learners a reason to remember what they learned.

Weaves in relevant stories, analogies, and specific examples, rather than just presenting information, to make training stick.

Breaks down the subject matter expert’s expertise into the nitty-gritty detail beginners need.

Provides worked examples so learners know what “right” looks like.

Challenges instead of spoon-feeding learners to facilitate deeper thinking.

Replaces “clicky-clicky bling-bling” activities with skill-building practice that mirrors real work as closely as possible.

Provides opportunities for timely feedback to help learners course correct fast.

Plans what support is needed before and after training to help learners apply what they learn back on the job.

I’ve designed job specific training for some of the world’s top companies.

What you get

✓ E-learning (Storyline, Captivate, Rise, etc.)
✓ Classroom training
✓ Zoom, MS Team, or WebEx remote training
✓ Interactive, fillable PDFs
✓ Micro-learning
✓ Cheat sheets and checklists
✓ Videos

Get Started

Ready to use science-based learning principles to super charge the effectiveness of your job specific training?

LET’S CHAT