Custom Compliance Training
These are true confessions from actual employees.
“My team and I run click races to see who can get through training the fastest.”
“If courses are timed, I open multiple tabs so I can complete them all at once by toggling between them.”
“I check email on my phone while the compliance course runs.”
Not surprising, right? After all, everyone dreads compliance training.
The problem is that it’s not enough to get employees to take the training. That’s the easy part. You make it mandatory.
But, how robust is your compliance program if employees simply click through compliance training to get it marked off as completed?
Let me tell you a story.
One of my clients rolled out a new LMS that allowed learners to rate the courses they took, much like you’d rate a book on Amazon. Since my client worked in compliance, she asked the LMS admin to turn off the rating functionality for all compliance courses. After all, it’s no secret that everybody hates compliance training, right? The admin forgot.
About a month later, my client received an email with ratings for the courses. For days, the email sat unopened. Finally, she couldn’t stand it any longer. She opened the message and promptly fell off her chair. (Okay, I might have made that last part up!) She was definitely surprised, though, when she saw mostly 5-star ratings, with a sprinkling of 4.8 and 4.9 star-ratings, for the compliance courses.
So, yes, it is possible to create compliance training employees love!
I work with clients throughout the entire San Francisco Bay area including Oakland, San Jose, Silicon Valley, Marin, and Sacramento.