When Good Training Isn’t Good Enough
Sometimes, no matter how good the training, it isn’t enough.
People may learn, but they can’t apply.
Or, the instructional design was solid, but the training delivery… not so much.
So, now what?
Advanced Strategies to Improve Results
Right People in the Room
Training success often starts with having the right people in the proverbial room.
People who have the base level knowledge, skills, and traits for the job. In other words, the right competencies.
Defining job-specific competencies doesn’t have to be difficult and time consuming. The whole process takes less than a day.
You can then match candidates to competencies to increase your chance of hiring employees who can put into practice what they learn.
Systems, Processes, & Tools… Oh My
Management consultant Dr. W. Edward Deming once said, “A bad system will beat a good person every time.”
If you’ve ever run up against a system that seems to block you at every step, you know what he means.
Performance consulting identifies systems, processes, and tools that block performance and recommends potential fixes so that employees have a fighting chance to successfully apply what they learn in training.
From Sage to Guide
Do you know these trainers?
Mr. Wingit trains by the seat of his pants, leaving learners more confused after training than they were before.
Ms. Drone lectures in a monotone, lulling learners to sleep.
Mr. Knowitall holds court instead of class, boring learners into oblivion.
Many trainers have good intentions, but don’t know how to facilitate.
Train the trainer helps them become the guide on the side rather than the sage on the stage.
So that training facilitates learning, not boredom and confusion.
Marcus Dorstel, Augmedix
“Diane was a joy to work with.
She is very sharp and has a vast knowledge of the instructional design space.
Diane knows how to get things DONE.
Thanks for everything!”
Lina Vieraitis, Impax Labs
“Excellent project management and deliverables.
Love working with Diane and team over the past 15 years.”