Rave Reviews

“We hired Diane to help us revamp our existing scribe training curriculum and are delighted with the results! We were able to more than double our training pass rate and reduce our average timeline by 2 months. And, the first trainee from our pilot was recently approved to work live and independently with a doctor! He went live three days ahead of schedule. Thanks Diane – we couldn’t have done it without you!”
– Erin Serran, Augmedix
“The training Diane designed helped us reduce our new employee training period by 78%.”
– Dennis Huang, Chiron Corporation
“The Merchandising Reports class Diane designed really helped our new employees get up to speed quickly. New employees were able to contribute more in meetings as a result of their increased ability to interpret data and identify business trends.”
– Denise Rydman, Williams-Sonoma
“I am comfortable talking in shorthand, connecting them up with the subject matter experts, laying out the parameters of the project as best I know it. I know that the project will be well managed within budget constraints, that relationships between people will be maintained, and confidence in the project will be high. What I mean by confidence is that there will be confidence in the end user and confidence back through the organization in the client group.”
– Gay Niven, Starbucks International Coffee
“Diane can handle just about anything you would want to do. You will get what you want and it will be quality.”
– Lori Serrano, Stevens Healthcare
“A number of years ago our organization had developed values but needed a custom and company specific training program to assist our leaders in making these values come to life. I was fortunate to find Diane and when I explained our project she not only understood what we needed, but why we should develop the program we had envisioned. She enthusiastically shared our vision, and was excited about being part of the project and help us realize the kind of culture change we needed. Her reaction to our vision and her excitement were very affirming and reinforced our resolve to create a great training experience. Diane and her team brought the needed skills, experiences and expertise to make this the kind of program that we could be proud of and that would raise the bar for all of our employees. Diane was a skillful guide to our internal team as well as those on her team in developing a quality program that was completed on time and under budget. I will definitely call upon Diane again for future projects.”
– Roger Glenn, Gordman’s
“When I feel a little lost, Diane is one of the first people that I go to. She has an amazing ability to take complex problems and boil it down to something clear and concise. An example is when I brought her in to look at our onboarding program. Diane helped me wade through massive amounts of information…think, spreadsheets, PowerPoint, and a whole wall of Post It notes…to create a well organized, comprehensive sales onboarding plan. I have recommended her via word of mouth to many leaders who are looking for either a new program, or need to revisit their existing one. By the way, if you are not reading her blog, you are missing out. I consider it a must read for my entire team.”
– Misha McPherson, Mixpanel
“Diane has expertise in working with her clients to help them define their performance goals and then create a learning solution that best meets the company’s needs. She manages a team of skilled experts in the learning and development field that provide sophisticated training resources. I highly recommend Diane for her skill and professionalism.”
– Kathryn Santana Goldman
“Diane is a gem, truly understands clients needs and always delivers amazing work. I’ve hired Diane for several projects and really appreciate her transparency in how projects are planned, tracked and delivered. She provides great quality and you always know exactly what you will get, when you will get it and never any surprises on cost. I’d hire her again in a heartbeat!”
– Matthew Spence, Gap Inc.
“Diane and her dedicated team of experts were able to deliver on an extremely tight deadline to a very high standard and within budget. The quality and elegant simplicity of the eBooks has been very well received and the instructional design elements we incorporated into the workshops created an engaging and collaborative learning environment. We highly recommend Diane and her team and will be using them again. Thank you Diane and team!”
– Sean Magennis, YPO-WPO
“We were looking for a creative, cost effective solution to strengthen financial acumen among entry-level merchants and designers. Diane partnered with us to develop an innovative case study based on a real business scenario. As a result of this training, more than 85% of participants had a clearer understanding of their role in driving profitability for the company and 100% had a better understanding of the key factors involved in bringing a product to market. We are really pleased with the results of this partnership and would welcome the opportunity to work with Diane and her team in the future.”
– Marnie Ewing, Levi Strauss & Co.
“I’ve worked with Diane Valenti from both sides now. While at Genensys Telecommunications, Diane and her team helped me map out online training for contact center supervisors, an audience we did not support at the time. We then sold the concept to a customer and raced to construct it before implementation of the software. The project came in on time and on budget. It was big win for Genesys training. When I decided to leave the software industry, I joined Diane’s merry band of sub-contractors. On both sides of the table, I have found Diane to be a straight-shooter and a strong partner. I would not hesitate to work with her again or to recommend her company to you”
– Cathryn Olson, Genentech